Subscription Policy

By subscribing to any products on www.miriamscollection.co.uk ("Website"), you agree to the following terms:

  1. Monthly Pay-Per-Month Subscriptions
    • You may cancel your subscription at any time, but this will only take effect after at least one successful payment has been made.
  2. 3-Month or 6-Month Prepayment Subscriptions
    • We offer a flexible refund policy for prepayments. However, if you choose to cancel after receiving any part of your prepaid subscription, the products already sent will be charged at the full retail price (RRP), not the subscription or sale price.
    • You will be refunded the difference between the prepaid amount and the RRP of the products already received.
      Example: If you prepay for 3 shampoos and decide to cancel after receiving 1, the first shampoo will be charged at RRP, not at the discounted subscription price, and you will be refunded the remaining balance.
  3. How to Request a Refund for Prepayments
    • To request a refund, please email hello@miriamscollection.co.uk with the following information:
      • Your full name and address
      • Order number
      • Subscription number
  4. Refund: We will refund to the card you purchased your order with. 
  5. Return Policy
    • Used or opened products are not eligible for returns.
    • Unused products may be returned within 30 days of receiving your order.
    • Please refer to our [Full Return Policy] for more information.

By subscribing, you acknowledge and agree to these terms.